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How do we get refunds and how long do they take?

After we cancel your booking according to the fare rules of the booked airline fare, you will receive the refund within 3-5 working days to the selected payment method. As martigo.co.uk we give our best to ensure that you get your refund as soon as possible. Due to Covid-19 there is constantly a new declaration of travel rules and regarding this case we keep you up-to-date through our social media accounts. You also get to be informed about this through a call by our travel agent when you buy your ticket through our platform.